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Frequently Asked Questions

Find answers about setup, lead intake, routing, calls, reporting, and billing. Each topic explains how the platform works and which settings you need.

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Every question lives on its topic page, so you can go straight to the part of the platform you are evaluating.

Top questions

The ones evaluators ask first, pulled from across every topic.

Can the platform be set up and managed by AI instead of an ops team?

Yes. The REST API lets an AI agent work with supported offers, buyers, contracts, campaigns, caps, and reports. The built-in assistant can also help you set up and manage the account. Access depends on the tools and permissions given to that API key or assistant.

See all AI questions

Do you support ping-post and batch?

Both are built in. Ping-post is real-time bidding (RTB) for leads. Dedicated ping and post endpoints run through one auction engine, and each buyer sets its own bid. Bulk endpoints cover batch delivery and imports.

See all Lead Intake questions

What distribution logic is supported?

Common rules include priority, round robin, weighted random, and price. Other rules use quality, available supply, or past revenue. Filters, schedules, balances, and caps decide which buyers can take the lead before ranking.

See all Routing questions

Is the call system proprietary?

Yes. Call tracking and call routing are both built into the platform. That includes IVR menus, dynamic number insertion, whisper prompts, call distribution, agent availability and concurrency controls, and call outcomes, all on carrier-grade phone infrastructure. It also includes an AI voice dialer with built-in calling-hour and do-not-call controls.

See all Calls questions

How do buyers push disposition updates back?

Three ways: a native REST disposition API, a webhook push from their own systems, or manual entry in the UI.

See all Dispositions questions

Can I track spend, CPL, and revenue?

Yes. Spend is tracked by campaign and by source, with cost per lead worked out for you. Every sale records revenue for that lead. Conversion tracking records CPA conversions and their contracted revenue, so you can roll up ROI.

See all Billing questions

Can I see a lead’s full lifecycle?

Yes. Intake, every routing decision (including why ineligible buyers were skipped), the distribution waterfall, the delivery result, and the final disposition can all be queried.

See all Reporting questions

How is pricing structured?

You pay a monthly plan fee that includes usage credits. Extra use draws from your credit balance. The pricing page lists lead, call, and other service rates, plus any volume discounts.

See pricingSee all Getting Started questions

Still have a question?

Pricing is one monthly plan plus published usage rates. Use the setup tools and guides. Some buyer connections need custom field mapping or API work.