83 questions answered

Frequently Asked Questions

These are the questions operators actually ask when evaluating a lead management platform. Every answer below describes functionality that is shipping today.

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Every question lives on its topic page, so you can go straight to the part of the platform you are evaluating.

Top questions

The ones evaluators ask first, pulled from across every topic.

Can the platform be set up and managed by AI instead of an ops team?

Yes. Every operation — offers, buyers, contracts, campaigns, caps, dispositions, reports — is available through a fully documented REST API, and a built-in AI assistant can operate the entire platform conversationally. Your whole build can be stood up and changed by an AI agent instead of days of manual clicking.

See all AI questions

Do you support ping-post and batch?

Both, natively. Dedicated real-time ping and post endpoints run through a unified auction engine with buyer-authoritative bidding, plus bulk endpoints for batch delivery and imports.

See all Lead Intake questions

What distribution logic is supported?

Priority/waterfall, round robin, weighted, and price-based distribution, with daily, weekly, and monthly volume and spend caps per buyer, hours-of-operation schedules, geo, demographic and custom filters, and concurrency controls on calls.

See all Routing questions

Is the call system proprietary?

Yes. It is our own call routing stack — IVR, dynamic number insertion, whisper prompts, call distribution, agent-presence and concurrency controls, and call dispositions — built on carrier-grade telephony infrastructure, plus an AI voice dialer with built-in TCPA compliance controls.

See all Calls questions

How do buyers push disposition updates back?

Three ways: a native REST disposition API, a webhook push from their own systems, or manual entry in the UI.

See all Dispositions questions

Can I track spend, CPL, and revenue?

Yes. Spend tracks at the campaign and source level with automatic cost-per-lead, every sale writes a per-lead revenue record, and conversion tracking records CPA conversions and their contracted revenue for ROI rollups.

See all Billing questions

Can I see a lead’s full lifecycle?

Yes. Intake, every routing decision (including why ineligible buyers were skipped), the distribution waterfall, the delivery result, and the final disposition are all queryable.

See all Reporting questions

How is pricing structured?

A flat monthly platform plan plus usage-based credits metered per lead — no per-seat fees, and every per-minute call rate is published on the pricing page — with volume discounts at scale.

See pricingSee all Getting Started questions

Still have a question?

Pricing is a flat plan plus published usage rates, and a build is configuration rather than custom development. Start where it makes sense for you.